BES Group Inc. ("BES", "we", "us") provides building performance, compliance, and decarbonization advisory services in New York City. This Privacy Policy describes what information we collect, how we use it, and the choices available to visitors of this website and clients engaging our services.
Information we collect
- Contact information you submit through forms, consultations, or email (name, company, role, email, phone, building address, BBL/BIN).
- Building and energy data shared with us for engagements, including ENERGY STAR Portfolio Manager records, utility bills, equipment inventories, and audit reports.
- Payment information is processed by our payment provider (Stripe). We do not store card numbers on our servers.
- Usage data from cookies and analytics: pages viewed, device type, referrer, and approximate location. See our Cookie Policy.
How we use information
- Deliver compliance filings, audits, calculations, and advisory reports.
- Communicate about engagements, invoices, and regulatory deadlines.
- Improve our website, calculators, and content.
- Meet legal, tax, and professional recordkeeping obligations.
Sharing
We do not sell personal information. We share information only with (a) service providers who help us operate the business under confidentiality obligations (hosting, analytics, payments, ENERGY STAR Portfolio Manager), (b) NYC and federal agencies as required to complete filings you engage us to submit, and (c) authorities when compelled by law.
Data retention
Client engagement records are retained for the period required by applicable professional, tax, and regulatory rules. Website inquiry data is retained for up to 24 months unless converted to an engagement.
Security
We apply administrative, technical, and physical safeguards appropriate to the sensitivity of the data. No system is perfectly secure; we encourage clients to transmit sensitive files through the secure channels we provide.
Your rights
You may request access to, correction of, or deletion of personal information we hold about you by writing to info@beyondenergysolutions.com. We will respond within the timeframes required by applicable law.
Children
Our services are directed to owners, operators, and professionals. We do not knowingly collect information from children under 13.
Changes
We may update this Policy from time to time. Material changes will be posted here with a new "Last updated" date.